Terms & Conditions : Composting toilets | Composters | Dry toilets | Dry separating toilets | Commercial composters

kitchen waste recycling and garden waste recycling

Terms & Conditions

Orders can be placed on line or by post. Full payment is required when placing an order. Please make cheques payable to ' Bioclere Ltd '  .
We accept the following credit cards:


Secure payment: Items purchased by credit or debit card are done via the secure server 'Paypal'. For more information about 'Paypal' please visit: www.paypal.com

Biolan reserves the right to change, without notice, any pricing in the case of error or in the case of manufacturers increasing cost of materials.

We will always try our best to deliver your order within 3 weeks of receiving payment, subject to availability, however please allow up to 28 days. If your order is urgent, just let us know by calling 01252 792688 or e-mail shop@biolan.co.uk and we'll do our best to meet your requirements. Items are sent by specialist courier which requires a signature on delivery. We do not take responsibility for late or non delivery due to factors outside our control.

For mainland Great Britain ( England, Scotland and Wales ) rates are based on size and weight.
For all EU destinations and international orders please e-mail shop@biolan.co.uk for a quote before placing the order.

If for any reason you are not completely satisfied you may return the goods within 7 days of purchase and we will be happy to offer an exchange or refund, less deductions for P&P. Damaged, broken or incomplete orders must be made verbally within three days; no responsibility can be accepted after this period. We will not be able to refund any item that has been specially. This does not affect your statutory rights. The goods must be returned in the original condition, with proof of purchase. When returning items you are strongly advised to obtain proof of posting. We cannot accept responsibility for items damaged or lost in transit.
Please contact us direct if you are returning your order. 

Biolan comply with all aspects of the Data Protection Act of 1984 and the new act of 1988. The information given to us at the time of ordering will used by Biolan only, and will not be distributed to any other companies or individuals. Your information will be used by Biolan for the purpose of assessing website statistics and internal monitoring.

If you do not wish to receive this information, please contact Biolan and request that your name/company be removed from the mailing list.

All rights in the content of these web pages are owned or controlled for these purposes by Bioclere Ltd.

You are not permitted to copy, download, store (in any medium), adapt or change in any way the content or images contained within the Biolan website.

Biolan is a trading name of Bioclere Ltd. Bioclere are the sole UK distributors for Biolan composting and toilet products.

Biolan, Bioclere House, Moons Hill, Frensham, Surrey, GU10 3AW - 01252 792688
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